I have always been comfortable with quiet.
Some of my favorite moments happen on the patio with my girlfriends. We talk, laugh, and let the conversation wander wherever it wants to go. I enjoy listening to their banter as much as I enjoy adding my own thoughts. There is no pressure to fill every pause or make every moment about me.
Quiet does not mean nothing is happening. Sometimes it means people feel comfortable enough to simply be themselves.
Let the conversation breathe
At work, silence can feel different. Someone asks a question, and before the other person has time to think, we jump in with an answer. A pause appears, and we rush to explain, soften, or rescue the moment.
But when we fill every space, we can miss the part of the conversation that was just beginning. People need room to finish a thought, find the words they mean, and decide what they want to say next.
Listening is not passive. It takes attention and patience. It means staying present without assuming that we already know where the other person is going.
I try to practice this with my boys, too. When they tell me how they see the world, I ask questions instead of immediately correcting them with my opinion. I want to hear where their thoughts take them. They make me laugh, and they often make me think.
That small pause matters. It tells the other person, “I’m here. I’m listening. You can finish.”
Quiet can be generous
Good leaders do not have to be the first voice in every conversation. Sometimes the most helpful thing we can do is ask a thoughtful question and leave enough space for an honest answer.
That space can help someone build confidence in their own judgment. It can surface information we would have missed. It can make a conversation feel less like a test and more like a place where people are allowed to think out loud.
And the same is true outside of work. We can care about someone without fixing every feeling or filling every silence. We can let a story unfold at its own pace.
As I finish my coffee, I’m reminding myself that every pause does not need my words. Sometimes the kindest thing I can offer is room.
A better question
What might I understand if I gave someone a little more room to finish their thought?
Sheila’s challenge
In one conversation this week, ask a question and wait. Let the quiet stay for a moment. You may be surprised by what comes next.
With love,
Sheila



